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I am so sorry that you have had such difficulties getting appropriate care for your son Noah. It is frustrating when hospitalizations start over with medications but from what you reported it seems like it has happened on more than one occasion and hasn’t resulted in even short term stability. I hope you have filed grievances with the SMI system, Mercy Care on these instances.
Here is the process to report a grievance:
RHBA- Mercy Care Grievance and Appeals- If you prefer to file your grievance in writing, please send your complaint to:
Mercy Care Grievance System Department
4500 E. Cotton Center Blvd.
Phoenix, AZ 85040
602-586-1719 or 1-866-386-5794
Fax: 602-351-2300