Secure residential
Secure residential


Serious mental illnesses can be highly debilitating, affecting individuals’ ability to function in society and diminishing their quality of life. It is imperative to recognize the significance of secure facilities as essential tools for providing comprehensive care to those suffering from such conditions. By establishing secure facilities that prioritize treatment, insight, and rehabilitation, we can empower individuals with serious mental illness to gain invaluable insight into their conditions and facilitate their successful reintegration into the community. In this essay, we will explore the compelling arguments supporting the need for secure facilities as vital components of mental healthcare.

Safe and Controlled Environment:

Secure facilities offer a structured and controlled environment, ensuring the safety and well-being of individuals with serious mental illness. These environments provide a supportive framework to prevent self-harm, protect patients from external harm, and maintain a stable routine conducive to healing. By removing external stressors and triggers, secure facilities allow individuals to focus solely on their recovery journey, ultimately enhancing their chances of gaining insight into their illness.

Comprehensive Treatment and Rehabilitation:

Secure facilities are uniquely equipped to provide comprehensive treatment and rehabilitation programs tailored to the specific needs of individuals with serious mental illness. These facilities often employ a multidisciplinary approach involving psychiatrists, psychologists, therapists, and other mental health professionals. Through evidence-based therapies, medication management, counseling, and skill-building workshops, individuals can develop coping mechanisms, increase self-awareness, and acquire essential life skills. This comprehensive treatment approach empowers individuals to manage their conditions effectively and take steps towards reintegrating into the community.

Insight into Illness:

Secure facilities create an environment that encourages self-reflection, insight, and understanding of one’s mental illness. Through therapy sessions, group discussions, and educational programs, individuals can gain a deeper understanding of the causes, symptoms, and impact of their condition. This insight is a crucial stepping stone towards accepting their illness, embracing treatment, and making informed decisions about their recovery journey. By fostering self-awareness and providing psychoeducation, secure facilities empower individuals to actively participate in their own healing process.

Stigma Reduction and Community Reintegration:

Secure facilities play a pivotal role in combating the stigma surrounding mental illness and fostering community reintegration. By providing individuals with the tools to manage their conditions, secure facilities empower them to challenge societal misconceptions and stereotypes. The supportive environment within these facilities allows patients to practice and develop social skills, rebuild relationships, and establish a support network. As individuals gain insight into their illness and demonstrate progress, they are better equipped to reintegrate into the community, fostering understanding, empathy, and acceptance among society at large.

Long-term Benefits and Cost-effectiveness:

Investing in secure facilities for serious mental illness yields long-term benefits and is a cost-effective strategy for society as a whole. By providing intensive treatment and support, these facilities can reduce the frequency and severity of relapses, emergency room visits, and hospitalizations. As individuals gain insight, acquire coping skills, and reintegrate into the community, they are more likely to become productive members of society, contributing to the workforce, and reducing reliance on disability benefits. Furthermore, the overall economic burden of untreated mental illness, including lost productivity and increased healthcare costs, can be mitigated through early intervention and comprehensive treatment within secure facilities.


The establishment of secure facilities for individuals with serious mental illness is an essential aspect of a compassionate and effective mental healthcare system. By providing a safe and structured environment, comprehensive treatment, insight into illness, and opportunities for community reintegration, secure facilities empower individuals to reclaim their lives and realize their full potential. Investing in these facilities not only benefits the individuals themselves but also society as a whole, promoting well-being, reducing stigma, and fostering a more inclusive and understanding community.

Thank you to those who could attend our May 2nd Stakeholder’s meeting.

Rachel Streiff, Dr. Robert Laitman, and Dr. Ann Mandel presented.

Below are the links to the webinar and slides:

Webinars – Association for the Chronically Mentally Ill (ACMI) (

Downloads – Association for the Chronically Mentally Ill (ACMI) (

Please join us for our next informational event on June 6th, 2023, at 4 PM AZ time. Experts will be discussing Assertive Community Treatment teams. (ACT)


Meeting ID: 863 1776 0372 . . . . . . . . Passcode: 795774

One tap mobile +16699006833,,86317760372#,,,,*795774# US (San Jose)

Dial by your location +1 669 900 6833 US (San Jose)  + 1 253 215 8782 US (Tacoma)

Please read the latest report on Reimage Schizophrenia: transforming how we are treated function and thrive.

Published from the Schizophrenia & Psychosis Alliance, the summary of findings published Feb 2023.

BREAKING! Click here to read our new Voice of the Patient Report (, which captures the powerful stories of people living with schizophrenia and those who care for them. The report summarizes the compelling testimony provided during our Externally-Led Patient-Focused Drug Development meeting on Nov. 2, and was submitted today to the U.S. Food and Drug Administration.

The meeting gave our community a voice – and it was heard. FDA’s Dr. Bernard Fischer told us during the meeting that “the FDA recognizes that there is more work to be done to get better treatments for schizophrenia.”

We thank our meeting co-hosts, who joined us to provide a united front in the fight for treatment equity for people living with schizophrenia: American Foundation for Suicide Prevention, Mental Health America, National Council for Mental Wellbeing and NAMI. And we are indebted to the people living with schizophrenia and their caregivers who participated in this effort and made their voices heard.

People with schizophrenia have the right to effective medicines – just like anyone else with a serious disease. We are working every day to make that happen.

Executive summary

Schizophrenia is a serious, disabling brain disease. While medical treatment for schizophrenia has existed for many years, these treatments are often ineffective and can cause debilitating side effects. The result: countless people with this severe brain disease are subjected to a trial-and-error approach, switching from one medicine to another in hopes of finding something that will curb what can be disabling and life-disrupting symptoms.

Many people with schizophrenia have yet to find a medicine that works for them — creating an entire population of people who cannot
work or live independently and can suffer devastating symptoms of psychosis that can lead to incarceration or homelessness. Just as with
heart disease, diabetes or any other serious illness, if schizophrenia isn’t treated properly, it can get progressively worse. With the goal of turning the tide and improving drug-treatment options for schizophrenia, people with the brain disease and their caregivers gathered virtually on November 2, 2022, to describe what it’s like to live with this serious disease and share their experiences with available drug treatments.
Participants not only pressed drug developers to intensify efforts to develop more effective drug treatments with fewer side effects— they also urged the U.S. Food and Drug Administration (FDA) to allow broader access to the “last resort” drug clozapine, which many patients credited with restoring their ability to attend school, work and live healthy and productive lives.

The meeting, “Reimagine Schizophrenia: Transforming How We Are Treated, Function and Thrive,” was co-hosted by the Schizophrenia & Psychosis Action Alliance, the American Foundation for Suicide Prevention, Mental Health America, the National Alliance on Mental Illness and the National Council for Mental Wellbeing as part of the FDA’s Externally-Led Patient-Focused Drug Development (PFDD) initiative. The FDA launched this initiative in 2012 to collect information about patient and caregiver perspectives on drug development — in particular, what people living with a disease consider to be meaningful treatment benefits and how they want to be involved in the drug development process.

Many people with schizophrenia have yet to find a medicine that works for them — creating an entire population of people who cannot work or live independently and can suffer devastating symptoms of psychosis.

What will it take for the Centers for Medicare & Medicaid Services (CMS) to realize that an amendment is needed? The cost to society of not providing care and treatment results in the use of emergency rooms, fire and police resources, and public community environments. It comes with a high price tag and dismal results. Refer to the report “Housing is Healthcare

People with serious mental illness live in squalor and end up dead or in jail or prison, often for crimes of street survival. Mental illness is the only “medical” condition that is criminalized (e.g., while psychotic, destroying property while failing, or not complying with officers, vocalizing against perceived threats, and creating a public disturbance ).

Laurie Goldstein- ACMI Vice President

 Matt H. Wade via | CC BY 3.0


Why One State Is Pushing Back Against Medicaid’s IMD Exclusion

By Chris Larson | January 20, 2023

Why One State Is Pushing Back Against Medicaid’s IMD Exclusion – Behavioral Health Business (

New York state hopes to strengthen and remake state-managed behavioral health care by getting around the so-called IMD exclusion.

It’s doing so by securing federal Medicaid funds typically forbidden from covering facility-based behavioral health through its latest 1115 waiver amendment.

On Jan. 5, the Centers for Medicare & Medicaid Services (CMS) announced New York applied for a waiver to Medicaid’s now-antiquated institution for mental disease (IMD) exclusion. New York has asked for federal matching funds for Medicaid to be allowed to cover IMD services to address serious mental illness (SMI), substance use disorder (SUD) and serious emotional disturbance (SED) for adults and children.

New York specifically is seeking matching funds to reimburse short-term inpatient, residential and other services for SMI and SUD by IMDs. The state is also applying for matching funds to help transition patients in state psychiatric facilities back to the community up to 30 days before their discharge.

“The objective of the demonstration is to transform the role of some state psychiatric inpatient facilities and [SUD] residential treatment facilities, improve care transitions and access to community-based treatment and support services, and improve health and behavioral health outcomes in individuals with chronic and/or [SMIs] by transforming selected (pilot site) state-run psychiatric hospitals, facilities, and campuses from long-term care institutions to community-based enhanced service delivery systems,” the 1115 waiver amendment proposal states.

Since the beginning of Medicaid in 1965, the Social Security Act forbade federal funds for Medicaid from covering treatment provided by facilities where 16 or more beds are dedicated to treating behavioral health issues of people aged 21 to 64.

This move was intended to prevent states from offloading state psychiatric hospital costs on the federal government through the jointly funded and managed Medicaid program. It was also part of a political and regulatory retreat from treating behavioral health issues in large hospital-like settings, with champions of that movement including President John F. Kennedy.

The movement is sometimes referred to as deinstitutionalization.

However, some see the start of the deinstitutionalization movement as the start of the present psychiatric bed shortage, even within the federal government.

“There’s been an understanding in the past several years that this lack of federal funding contributes to high levels of unmet need,” Madeline Guth, senior policy analyst for Kaiser Family Foundation (KFF), told Behavioral Health Business. “The federal government has been providing some new mechanisms in the past few years for states to get an exception to this exclusion and get some federal financing for IMD services for non-elderly adults.”

The mechanisms, including the Medicaid 1115 waiver, allow states to secure some federal funding for certain IMD-related services.

Medicaid 1115 waivers, if approved by the federal government, allow states to experiment with different ways of implementing the Medicaid program.

There are three specific 1115 waiver benefit expansions that are related to behavioral health.

KFF, which tracks these waivers, found that 34 states have received approvals for an IMD exclusion payment exemption for SUDs. Additionally, 10 states have an exemption for mental health treatment, with 23 states having other exemptions for community-based health and behavioral health. 

Recent presidential administrations have enabled ways around the IMD exclusion through the 1115 waiver.

In July 2015, the Obama administration allowed for 1115 waivers to “develop a full continuum of care for individuals with SUD, including coverage for short-term residential treatment services not otherwise covered by Medicaid,” which included the IMD exclusion. 

The Trump administration announced in November 2019 that it approved the first-ever 1115 waiver related to IMD exclusion for SMIs and SEDs for adults and children.

Addressing the IMD exclusion did come up during the legislative work in 2022 that culminated in a sweeping behavioral health bill included in the omnibus funding bill passed just before Christmas. However, it was not included in the final bill that was signed into law on Dec. 29

While New York’s latest 1115 waiver application is not unprecedented, it does reflect a two-for-one application for two IMD exclusion exemptions — including both SMI and SUD funding.

Further, the New York waiver and the other waivers tracked by KFF show that states of all political leanings seek to address mental health via innovations to Medicaid.

Medicaid is the single largest payer of mental health services in the U.S. 

As we celebrate these holidays, let’s resolve to help the less fortunate.  The article below, by Steve Twist and Seth Leibsohn, vividly describes the misery of homeless persons in our community.  The most tragic are those who suffer from Serious Mental Illness (a pathological brain disorder) and co-occurring addiction and homelessness, living in our streets and jails.  Approximately 30% of homeless persons and 30% of incarcerated persons are Seriously Mentally Ill.   

Some are so mentally ill they believe their internal voices and delusions are real and, hence, they are pathologically unable to participate in their own treatment.  Some seek relief with illicit substances, which exacerbates their illness and misery.  To help these Chronically Mentally Ill persons, we need (a) more group homes with staff inside the homes 24 hours per day and 7 days per week, (b) well-regulated and secure residential treatment facilities from which residents cannot leave without authorization, to allow enough time for their treatment to become effective and (c) more beds and more accountability for care at the Arizona State Hospital, including removing the 55-bed limit on persons who reside in Maricopa County.

These three steps would provide better clinical outcomes at less cost than we now spend on recycling these persons through our emergency rooms, hospitals, short-term treatment programs, the streets, and jails, as their mental and physical health deteriorates.

We at the Association for the Chronically Mentally Ill (“ACMI”) welcome the attention Mr. Twist and Mr. Leibsohn bring to the problems described in their article.  And we believe the three steps indicated above would be significantly helpful as to the persons who are homeless due to their Chronic Mental Illness.

Dick Dunseath, Board Secretary of the Association for the Chronically Mentally Ill, and father of an adult suffering with Chronic Mental Illness


Phoenix neglects homeless, ignores rampant crime in ‘the Zone’ ( published Nov 17th 2022

Phoenix neglects the homeless, ignores rampant crime in drug-riddled ‘Zone’

A homeless person, who was included in the annual Point-in-Time homeless street count, sleeps on the [edestrian bridge, Jan 25th, 2022, at Seventh and Lopp 202 in Phoenix (Mark Hemie/The Republic

Opinion: Nearly 1,000 homeless folks exist in disease, filth and crime. Phoenix is guilty of not only neglecting them but setting a policy to not enforce laws.

Steve Twist and Seth Leibsohn

Within an area of central Phoenix, bounded roughly between Seventh and 15th avenues and Jefferson and Harrison streets, there is an ongoing dystopia. Euphemistically and casually, it’s referred to as “the Zone.”

This past week, an unborn child, at 20-24 weeks of gestation, was found dead in the middle of the street – burned to death.

There, nearly a thousand of our fellow citizens exist in disease, filth and crime. They are “living” on the streets, in makeshift tents and under tattered tarps, amid scattered garbage, human waste, chronic illness, drug paraphernalia, fire and fear.

These are the unseen, forgotten and abandoned. They are the mentally ill, walking the streets, talking to the air, battling unseen demons. They are the drug and alcohol addicted, so desperate for another fix or drink they will do anything except seek treatment. They are routinely victims of both crime and neglect.

No decent society abandons its fellow citizens to live this way; Darfur or Beirut is not our human or scenic aspiration. Not only is Phoenix guilty of shocking neglect of these most needy among us, it seems to be the policy of the city not to use the tools at its disposal to intervene as a force for help and repair.

Drug crimes, assaults define life in ‘the Zone’

Nicky Stevens (left, with MAG) interviews a homeless person during Maricopa County's annual Point-in-Time count, Jan. 25, 2022, near Seventh Avenue and Roosevelt Street in Phoenix.
Nicky Stevens (left, with MAG) interviews a homeless person during Maricopa County’s Point-in-time count Jan 25, 2022, near Seventh Avenue and Roosevelt Street in Phoenix. Mark Henie/The Republic

Take the cases of crimes being committed against those in the Zone. Those living there are both routine and regular perpetrators and victims of serious crime. Not only are drug crimes the basis for regular escape and anesthesia, but sexual and aggravated assaults, robberies, arsons and thefts regularly define the contours of daily subsistence in the Zone.

In its 2020 report, Strategies to Address Homelessness, the city of Phoenix acknowledged, because of “Gaps,” “(t)he result is a fluctuating level of encampments along the streets, defecation in public – sometimes on private property, litter and debris, public drug use, lewd acts, theft and other property and violent crimes.”

It’s only become worse.

According to a recent complaint that area business operators filed in Maricopa County Superior Court, the city “refuses to enforce in and around the Zone quality-of-life ordinances prohibiting loitering, disturbing the peace, drunken and disorderly conduct, drug use, domestic violence, and obstructing streets, sidewalks, or other public grounds.”

So, the victims are abandoned.

People call for help thousands of times

Article 2 of our state constitution recognizes victims of crimes have the rights to “justice” and “to be treated with fairness, respect, and dignity.” These constitutional rights are promises made by the people of Arizona to every victim of crime, rights that city officials from the mayor on down have sworn to uphold.

Yet they have become a mockery as city officials refuse to enforce the very laws that have been written to protect victims from harm.

A model for others? Tempe parking lot will become affordable apartments

In this limited area of a few city blocks, in just the first nine months of this year, people have called the police for help more than 2,800 times. On average, in just a few square blocks, more than 10 people need help from the police every day.

Enforcing our criminal laws when a homeless person commits a crime against another homeless person does not stigmatize homelessness: it respects the rule of law and the rights of the victim essential to natural order. It recognizes a humanity that inheres in certain populations too many of us would, evidently, rather ignore. And these prosecutions can result in services being mandated for the homeless perpetrator.

Actively police this area. Enforce the law

But Phoenix is so wrapped in the dogma that pushes the failed policy of “housing first” and appeasement rather than treatment that it leaves the victims with neither justice nor respect. It leaves the homeless abandoned to the vicious cycle of desperation and misery.

The city has been justifying its shameless inaction because of a misreading of a recent 9th Circuit Court of Appeals case. But that case, Robert Martin v. City of Boise, noted, “Nor do we suggest that a jurisdiction with insufficient shelter can never criminalize the act of sleeping outside.

“Even where shelter is unavailable, an ordinance prohibiting sitting, lying, or sleeping outside at particular times or in particular locations might well be constitutionally permissible. So, too, might an ordinance barring the obstruction of public rights of way or the erection of certain structures.”

Start policing the Zone. Enforce the rule of law.

Start arresting those who break the law. Work with prosecutors and courts to screen for services and treatment. Start with a policy not of “housing first” but “protecting victims first.”

That is what a sane and civil community would do – before it spreads, and before more lives are brutalized and lost.

Steve Twist, a former chief assistant attorney general for Arizona, is the founder of the Arizona Voice for Crime Victims. Seth Leibsohn is a radio host at KKNT/960am and a senior fellow of the Claremont Institute, which advocates for limited government. Reach them at and

This will be a positive step for diversion and supportive services, but what is lacking is affordable appropriate housing for those with mental health conditions. In Arizona, the wait lists have grown, and even people lucky enough to get a voucher face difficulties getting a rental unit.

We need permanent supportive housing (PSH) to ensure stability and recovery.


Originally posted on December 15th, 2022 Congress Approves the Justice and Mental Health Collaboration Reauthorization Act – CSG Justice Center – CSG Justice Center

Once signed into law, the Justice and Mental Health Collaboration Reauthorization Act of 2022 will:

  • Strengthen support for mental health courts and crisis intervention teams;
  • Provide support for diversion programming and training for state and local prosecutors;
  • Strengthen support for co-responder teams;
  • Support the integration of 988 into the existing public safety system;
  • Amend allowable uses for grant funds to include suicide prevention in jails and information-sharing between mental health systems and jails/prisons;
  • Amend allowable uses to include case management services and supports; and
  • Clarify that crisis intervention teams can be placed in 911 call centers.

Research shows that leaving a person with untreated psychosis can have long-lasting dangerous implications. Early and consistent treatment has been shown to produce the best long-term outcomes. Dr. Lisa Dixon of Columbia University medical center articulates the balance a psychiatrist must consider in determining the best treatment options.

Laurie Goldstein

This was originally published on October 29, 2019, and it is relevant today. Dr. Dixon Says Going Upstream Is Right but Not Without Risk – #CrisisTalk (

Dr. Dixon Says Going Upstream Is Right but Not Without Risk

Researchers, over decades, have found a robust association between the duration of untreated psychosis (DUP) and outcomes. When measuring the period between the onset of psychosis and treatment, they consistently find that the longer the duration, the worse the outcome overall. Peeling back the layers of first and new episode psychosis often leaves researchers with more questions, including whether antipsychotics are neuro-protective or -toxic, or both depending on the person, and what constitutes treatment. Lisa Dixon, M.D., M.P.H., a Professor of Psychiatry at the Columbia University Medical Center, says it becomes messy. “Treatment marks the end of the DUP, but what defines treatment? Would it include a person admitted to the emergency department who receives two-days worth of antipsychotics but no further treatment? It gets murky, making it essential to get into the details.” 

Dr. Dixon says while recent studies have used a broader definition of treatment, for the most part, the end of the DUP means the use of antipsychotic medication, and what remains a consistent finding is that the longer the period of untreated psychosis, the poorer the outcome over the short and long term. She’s careful to point out that correlation doesn’t mean causation but says there’s no need to invoke causation to justify intervening early and shortening a person’s length of psychosis. “Who wants people struggling with the pain, fear, anxiety, and terror of psychosis without support and treatment? In 99 out of 100 people, it’s safer, more ethical, and better for us to treat the person earlier.” Once psychosis has been around for a certain amount of time, researchers think it can’t be fully treated or undone. Dr. Dixon says that similar to a tumor that grows and grows: once metastasized, psychosis becomes harder to control. This indicates that there might be a critical period where, if intervention happens early enough, it could potentially alter the course of the disorder. She says people deserve early identification and effective treatment that is person-centered and recovery-oriented. 

Early detection is a general principle that’s being applied to many illnesses in medicine and psychiatry, and it stands to reason that for many, if not most, disorders that detecting early will provide some benefits. At the same time, there are many conditions where premature action can be harmful, and watchful waiting would have better. Dr. Dixon says psychosis and schizophrenia can have a traumatic impact on a person’s life, and the early and first episode programs have successfully helped to change the lens, giving hope that people can live with these disorders successfully and meaningfully. “It’s our duty to provide services that do so maximally, but we shouldn’t ignore the potential problems associated with it.” 

Dr. Dixon highlights that going upstream can have an adverse impact if not implemented thoughtfully. In the movement toward early intervention, there is great excitement in the mental health field around whether identification could happen early enough to prevent onset. The problem, says Dr. Dixon, is that the majority of people who exhibit attenuated psychotic symptoms that might precede the development of psychosis don’t go on to develop psychosis. “You can see how it gets complicated. Let’s say clinicians want to offer treatment that prevents psychosis to this group of people, and the treatment has toxicity or is problematic in some other way, and only 20-30% would have ever gone on to develop psychosis. It could interfere with outcomes, potentially causing problems for people who wouldn’t ever have developed psychosis.” 

Dr. Dixon says the objective is to precisely understand the young people who are at risk, not just depend on a phenotype, and offer treatment that could change the development of the disorder. All of which should happen in conjunction with communities, schools, professionals, and families. She says some people may be more vulnerable to developing psychosis, particularly if exposed to structural and psychosocial adversity. “There’s a lot of work to be done,” says Dr. Dixon, “but those in the field need to be careful not to do more harm than good because we don’t know, and don’t have great markers at this point, to predict psychosis.” One population-based approach she thinks is up to meeting this challenge is to focus on youth mental health, including young people who may be having a prodrome, a phase that precedes psychosis. She says perhaps they won’t go on to develop psychosis, but they may have other struggles that benefit from treatment. “As long as what the clinician is trying to provide maps what the person needs, as opposed to what they are at risk for, then you are contributing to the greater good.” She notes that many, if not most, of the mental health conditions that cause pain, suffering, and disability in the world start in the late teens and young adulthood, and not just psychosis, but also depression, post-traumatic stress disorder, and anxiety. “A population-based approach to help mental health and wellness that meets the needs of all of these young people could allow the needs of a larger group to be addressed.”

The challenge, says Dr. Dixon, is there is a fine line between identifying people who are vulnerable and stigmatizing. When talking about young people and early identification, there has to be an awareness that it can shape how they view themselves and what labels they carry as a result, both to themselves and others. What clinicians tell youths, says Dr. Dixon, must be delivered in a way that’s actionable along with adequate support to help them understand what it does and doesn’t mean. “When a clinician says to a 17-year-old, you’re at risk for having breast or ovarian cancer, that teen may begin to think of herself differently. We want to be sure that what we are telling young people about their potential risks is the correct message.” 

The first Tuesday of each month from 4-6 pm Arizona time except for holiday weekends.

We will have a featured guest that will discuss a relevant Behavioral Health topic, followed by discussions with attendees on current issues with the Behavioral Health System. This month learn about Arizona’s Central Arizona Shelter Services (CASS) and CBI

How are we helping people with SMI at CASS?

Dr. Vicki Phillips DSW, MSW, LSW, Chief Clinical and Development Officer

Dr. Vicki L. Phillips, Chief Clinical and Development Officer for Community Bridges, Inc. (CBI). Her career began as a front-line worker and has evolved into a key leader in the organization. Dr. Phillips leads a collection of rural crisis solutions and peer-response models and is highly experienced in working with diverse community stakeholders to build cohesive partnerships designed to meet the unique needs of each community. She is responsible for the oversight of clinical best practices, large grants, and resource development, and housing/shelter programs.

Lisa Glow, JD Chief Executive Officer

Lisa Glow, JD Chief Executive Officer for CASS. With more than two decades of experience in nonprofit leadership, Ms. Glow is a graduate of the James E. Rogers College of Law at the University of Arizona. Early in her career, she practiced law with the international law firms of Gibson Dunn & Crutcher, and Steptoe & Johnson. Working for former Arizona Governor Janet Napolitano as a senior policy advisor and director of the Governor’s Office for Children, Youth, and Families, she was able to see firsthand the needs of our citizens. Ms. Glow recently ran a consulting firm providing resources and sustainability solutions to nonprofits.

Lisa Glow (CASS Chief Executive Officer ) and Dr. Vicki Phillips (Chief Clinical Officer) CBI will talk about the homeless with serious mental illness at CASS and interventions being done with unique programs.

They will discuss:

Whether the demographics of homelessness changed?

Whether they are seeing people with SMI at CASS, and what percentage (can be approximate )?

Have they frequently seen patients coming from an urgent psychiatric center or hospital (if known)

Do they see folks with apparent psychosis?

What is done to try and get them into services?

What type of services is available on site?

Topic: ACMI Stakeholder’s Meeting

Time: October 11th, 2022 04:00 PM Arizona

        Every month on the First Tue, until Dec, 25th, 2023,

      Nov 1, 2022 04:00 PM

        Dec 6, 2022 04:00 PM

        Jan 3, 2023 04:00 PM

Feb 7, 2023 04:00 PM

Please download and import the following iCalendar (.ics) files to your calendar system.


Join Zoom Meeting

Meeting ID: 863 1776 0372

Passcode: 795774

One tap mobile

+16699006833,,86317760372#,,,,*795774# US (San Jose)

+12532158782,,86317760372#,,,,*795774# US (Tacoma)

Dial by your location

        +1 669 900 6833 US (San Jose)

        +1 253 215 8782 US (Tacoma)

        +1 346 248 7799 US (Houston)

        +1 312 626 6799 US (Chicago)

        +1 929 205 6099 US (New York)

        +1 301 715 8592 US (Washington DC)

Meeting ID: 863 1776 0372

Passcode: 795774

Find your local number:


Mercy Care has consistently heard from ACMI and families that the grievance line is not enough. When families are in crisis with their loved ones, they need help at the time.

Family Resolution Line 602-212-4980/866-755-8038
Available: Mon-Fri 8a-5p

Option to leave a voicemail during off hours or weekends for a callback by our staff on the next business day

The Family Resolution Line will be available beginning 10/3/2022 for family members of individuals diagnosed with a SMI within the Mercy Care RBHA boundaries. The phone line is staffed by former case managers with years of experience with the SMI system and services.

The line will be available for support and assistance navigating the SMI system. 

The first Tuesday of each month from 4-6 pm Arizona time except for holiday weekends.

We will have a featured guest that will discuss a relevant Behavioral Health topic, followed by discussions with attendees on current issues with the Behavioral Health System. This month learn about Arizona’s implementation of 988 (a mental health emergency line).

988 in Arizona– Come hear about the implementation!

Beth Brady is the chief brand and development officer at Solari Crisis & Human Services

Beth Brady oversees Solari’s marketing, communications, development, community engagement, education and culture programs. She is a dynamic leader with clinical mental health, suicide prevention, communications and employee engagement expertise. Beth was a Phoenix Business Journal Health Care Hero Finalist and ranked as one of two top Mental Health First Aid instructors in the state of Arizona.

Beth has been in the mental health field for more than 15 years. She is a Licensed Associate Counselor (LAC), International Council for Helplines crisis center examiner, and is trained in performing psychological autopsy investigations. Beth earned her Bachelor of Psychology and her Master of Clinical Mental Health Counseling degrees from Argosy University. She currently serves on the Board of Directors for Mental Health America of Arizona.

Her clinical background fuels her passion for effective communications, marketing, and design to reduce the stigma of mental illness, promote well-being, and reduce mental health disparities.

Topic: ACMI Stakeholder’s Meeting

Time: October 11th, 2022 04:00 PM Arizona

        Every month on the First Tue, until Dec, 25th, 2023,

      Nov 1, 2022 04:00 PM

        Dec 6, 2022 04:00 PM

        Jan 3, 2023 04:00 PM

Please download and import the following iCalendar (.ics) files to your calendar system.


Join Zoom Meeting

Meeting ID: 863 1776 0372

Passcode: 795774

One tap mobile

+16699006833,,86317760372#,,,,*795774# US (San Jose)

+12532158782,,86317760372#,,,,*795774# US (Tacoma)

Dial by your location

        +1 669 900 6833 US (San Jose)

        +1 253 215 8782 US (Tacoma)

        +1 346 248 7799 US (Houston)

        +1 312 626 6799 US (Chicago)

        +1 929 205 6099 US (New York)

        +1 301 715 8592 US (Washington DC)

Meeting ID: 863 1776 0372

Passcode: 795774

Find your local number: